Zoom’s projected 14.7 acquisition of Five9 is clearly a game-changer for this technology space. In this episode, AVANT’s Ken Presti hosts Forrester analyst Jay McBain for a thought-provoking analysis of the underlying strategy.
Rundown:
2:15 Jay’s First Reaction to Acquisition
3:30 The Difficulty of Acquisitions
6:00 The Advantage of Synergies
7:54 Impacts on the Industry
10:40 Brand Effects
13:00 The Zoom Phone
14:30 Customer Strategy Impacts
16:35 What to Ask Your Trusted Advisor