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Top Questions When Buying UCaaS

 | 1 Sep 2021

The time to begin shopping for a new UCaaS solution may be sooner than you think. In this episode, Ken Presti chats with Dialpad’s Jen Jackson about the top questions you should ask when making the decision.

3:00 Differentiating Solutions

7:30 Evaluating Customer Feedback

9:20 Evaluating Features

19:13 When to Begin the Process

21:45 Dollars & Cents

Guest

Jen Jackson

Vice President of Customer Experience at Dialpad